1. Information Collection

We collect information that you voluntarily provide to us when requesting clearance or transportation services. This includes your name, contact details, shipment specifics, and required customs documentation. Additionally, we automatically collect certain technical data, such as your IP address and browser type, to ensure website security and enhance user experience.

2. Use of Information

We utilize this data to provide our logistics services efficiently, communicate updates regarding your shipments, process customs transactions, and improve the quality of our services. We may also use your information to keep you informed about new offers and services from Sayyar.

3. Information Protection

At Sayyar, we are committed to implementing the highest security and technical standards to protect your personal data and shipment information from unauthorized access, modification, or disclosure, ensuring the confidentiality of your business and the privacy of your data.

4. Information Sharing

We do not sell or trade your personal data. Necessary information is only shared with official authorities (such as the Zakat, Tax and Customs Authority) or trusted service providers who contribute to completing logistical operations, in strict accordance with applicable laws and regulations.

5. Cookies

Our website uses cookies to analyze visitor traffic, improve site performance, and provide a personalized browsing experience. You can control or disable these cookies through your individual browser settings.

6. Customer Rights

You have the full right to access your registered data with us, or request its correction, update, or deletion, provided it does not conflict with laws and regulations regarding the retention of commercial and customs records in the Kingdom.

7. Amendments

We reserve the right to amend this Privacy Policy to keep pace with technical and legal developments. Any updates will be posted immediately on this page, and we recommend reviewing it periodically.